SunDial is the best investment for your call center.
Why a predictive dialer?
* Outbound calls come to agents automatically as if they were inbound calls
* Increases agent talk time as compared to manual dialing
* Less wear and tear on your agents makes a happier more productive agent
* Helps manage agents via reporting and monitoring
* Promotes efficient use of data and effective list penetration
* Receive live leads via the web from 3rd party list sources
* Manage agent-specific callbacks and pooled callbacks
* Listen to agents on live calls and playback recordings of their calls
* Report on call results, export sales and other data, and manage lead data
What is a predictive dialer?
A predictive dialer is a PC based hardware and software system. It automatically dials a list of numbers from a database, with the option to screen out the majority of answering machines, no answers, operator intercepts and busy signals, thus transferring live calls to your agents.
The SunDial Windows Predictive dialer can double or triple the productivity of an outbound call center. The agents don’t have to read call lists, dial wait and listen for the result of a call, or manually record the results. Given a good quality list and the correct amount of phone lines, the dialer can keep your agents speaking for 45-50 minutes of each hour, versus only 10-15 minutes each hour when manually dialing.
Why SunDial?
SunDial is better and more affordable. The SunDial Windows Predictive Dialer is in constant development, evolving to meet your needs and to take advantage of the latest technology. We have a consistent, stable product, and rapidly adopt new feature suggestions.
SunDial has been in business for over 20 years and has sold over a thousand systems worldwide. As the developer of the first Windows based predictive dialer we continue to pioneer advancements in new technology. We are currently in the process of releasing SunDial for iPhone and SunDial for Android apps to allow complete control and status view of your dialer engine and call center.
SunDial’s subscription based business models allows new companies to gain the benefits of our software with much less initial investment than a large upfront software purchase.
Basic Features Advanced Features Screenshots Diagrams Home Contact Us
Email: sales@sundialer.com Phone: (352) 669-9669
* Outbound calls come to agents automatically as if they were inbound calls
* Increases agent talk time as compared to manual dialing
* Less wear and tear on your agents makes a happier more productive agent
* Helps manage agents via reporting and monitoring
* Promotes efficient use of data and effective list penetration
* Receive live leads via the web from 3rd party list sources
* Manage agent-specific callbacks and pooled callbacks
* Listen to agents on live calls and playback recordings of their calls
* Report on call results, export sales and other data, and manage lead data
What is a predictive dialer?
A predictive dialer is a PC based hardware and software system. It automatically dials a list of numbers from a database, with the option to screen out the majority of answering machines, no answers, operator intercepts and busy signals, thus transferring live calls to your agents.
The SunDial Windows Predictive dialer can double or triple the productivity of an outbound call center. The agents don’t have to read call lists, dial wait and listen for the result of a call, or manually record the results. Given a good quality list and the correct amount of phone lines, the dialer can keep your agents speaking for 45-50 minutes of each hour, versus only 10-15 minutes each hour when manually dialing.
Why SunDial?
SunDial is better and more affordable. The SunDial Windows Predictive Dialer is in constant development, evolving to meet your needs and to take advantage of the latest technology. We have a consistent, stable product, and rapidly adopt new feature suggestions.
SunDial has been in business for over 20 years and has sold over a thousand systems worldwide. As the developer of the first Windows based predictive dialer we continue to pioneer advancements in new technology. We are currently in the process of releasing SunDial for iPhone and SunDial for Android apps to allow complete control and status view of your dialer engine and call center.
SunDial’s subscription based business models allows new companies to gain the benefits of our software with much less initial investment than a large upfront software purchase.
Basic Features Advanced Features Screenshots Diagrams Home Contact Us
Email: sales@sundialer.com Phone: (352) 669-9669
