SunDial Call Center Software features:

• System Overview
• Outbound Dialing - Predictive / Preview / Callbacks
  
• Inbound Automatic Call Distribution (ACD)
  
• Campaign Management
  
• Agent Management
  
• Call Transfer and 3rd-Party Verification
  
• Audio Recording and Monitoring
  
• Scripting
  
• The SunDial Agent UI

Next -> System Overview

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